FAQ

Yes. Our technicians stock common water heater parts on their trucks specifically so most repairs — including thermostats, elements, and minor leaks — can be completed in a single visit.

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If your tank is under 8 years old and the issue is a single component like a thermostat or element, repair is usually the more cost-effective choice. If the tank itself is leaking or is past the 10-year mark, replacement is typically the better long-term investment.

No — any standing water around the tank should be treated as urgent. It usually signals a failing tank, a loose fitting, or a pressure relief valve doing its job because pressure is too high. Left unaddressed, it can lead to water damage to floors and walls.

This is most often a failing heating element or a thermostat that's out of calibration, though sediment buildup can also insulate the burner and reduce heat transfer. A licensed plumber can test each component to identify which one needs replacing.

That sound usually means sediment has built up at the bottom of the tank. Oklahoma City’s water is moderately hard, which speeds up this buildup, and it reduces efficiency and shortens the tank's lifespan if left untreated. A professional flush usually resolves it.

Occasional flickering when a large appliance kicks on (like an HVAC compressor) is usually normal and caused by a brief voltage dip. However, persistent flickering, flickering in multiple rooms, or flickering accompanied by buzzing or warm switches could indicate loose wiring, an overloaded circuit, or a failing breaker.

Don't ignore persistent flickering—loose connections generate heat and are a leading cause of electrical fires. Above + Beyond's licensed electricians can pinpoint the source quickly using professional diagnostic tools. Common fixes include tightening connections, replacing a faulty switch or dimmer, or upgrading an overloaded circuit.

Yes—Above + Beyond designs and installs professional landscape lighting systems that transform your property after dark. We use low-voltage LED fixtures for path lighting, garden accent lighting, tree uplighting, and architectural wash lighting. Low-voltage systems are safe, energy-efficient, and easy to expand later.

Our licensed electricians install a weatherproof transformer, run direct-burial cable, and position each fixture for maximum visual impact. We also set up timers or photocell controls so your landscape lights operate automatically. Professional landscape lighting dramatically increases curb appeal and can add real value to your property.

Smart lighting lets you control every light in your home from your phone, voice assistant, or automated schedules. Benefits include hands-free operation, customizable scenes for different activities, energy savings through automated schedules, and the ability to control lights remotely—great for security while traveling.

Above + Beyond installs smart switches, dimmers, and bulbs compatible with popular platforms like Google Home, Amazon Alexa, and Apple HomeKit. Unlike plug-in smart bulbs, hardwired smart switches work with any bulb type and don't rely on Wi-Fi for basic on/off function. Our electricians ensure reliable wiring and proper neutral connections.

Absolutely. Recessed (can) lighting is one of our most popular installations. We can add recessed lights to virtually any room—kitchens, living rooms, hallways, and bathrooms. Our electricians handle the ceiling cuts, wiring, insulation-rated housings, and dimmer switch installation for a clean, finished look.

We recommend LED-rated recessed housings with integrated LED modules for the best efficiency and longevity. Above + Beyond helps you plan fixture spacing and light temperature (warm vs. cool white) to achieve the ambiance you want. All installations meet current electrical code and are backed by our 1-year labor warranty.

Above + Beyond installs a full range of outdoor lighting including landscape path lights, uplighting for trees and architectural features, security floodlights with motion sensors, deck and patio lighting, post lights, and LED soffit lighting. We use weather-rated fixtures and low-voltage systems for safety and efficiency.

Good outdoor lighting enhances curb appeal, improves safety on walkways and stairs, and deters intruders. Our licensed electricians design layouts that balance aesthetics with function, using timers and photocells for automatic operation. We also install dedicated outdoor circuits to prevent overloading interior wiring.

LED upgrade costs vary based on the number of fixtures, fixture types, and whether you're replacing existing fixtures or adding new ones. Swapping out recessed cans with LED retrofits is one of the most cost-effective upgrades, while whole-home LED conversions involve a larger investment.

The savings add up quickly—LED bulbs use up to 75% less energy and last 25 times longer than incandescent bulbs. Above + Beyond provides upfront pricing for every lighting project and can help you prioritize upgrades that deliver the biggest energy savings first. Financing is available for larger projects.

A typical standby generator installation takes 1–2 days. Day one usually covers the concrete pad, generator placement, automatic transfer switch installation, and electrical connections. Day two (if needed) handles the gas line connection, final testing, and homeowner walk-through.

Permitting and utility coordination may add lead time before the physical installation begins—Above + Beyond manages all permits and inspections for you. After installation, we walk you through the system's operation, maintenance schedule, and warranty coverage so you're fully confident in your investment.

A standby generator monitors your utility power 24/7 through an automatic transfer switch (ATS). When the ATS detects a power loss, the generator starts within seconds and takes over your home's electrical supply—no manual intervention, no extension cords, no interruption to critical systems.

When utility power returns, the ATS switches your home back to the grid and the generator shuts down and returns to standby mode. This seamless operation protects refrigerated food, medical equipment, sump pumps, security systems, and HVAC comfort. Above + Beyond installs the full system for worry-free protection.

Manufacturers recommend professional maintenance every 6–12 months, similar to a car's oil-change schedule. Service includes an oil and filter change, spark plug inspection, air filter replacement, battery test, coolant check (for liquid-cooled units), and a full operational test under load.

Above + Beyond offers generator maintenance plans through Saige's Loyalty Club, so you never miss a service interval. Regular maintenance keeps your generator ready to perform when you need it most and helps preserve the manufacturer's warranty. We'll also update the unit's firmware if applicable.

Standby generators typically run on natural gas or liquid propane (LP). Natural gas is convenient if your home already has a gas line—it provides unlimited fuel without tank refills. Propane requires a storage tank but works well for homes without gas service and stores indefinitely.

Some dual-fuel generators can run on either source, providing extra flexibility. Above + Beyond helps you choose the best fuel option based on your existing utilities, budget, and preferences. We handle all gas line connections and coordinate with fuel providers as part of the installation process.

Generator sizing depends on what you want to power during an outage. Essential-circuit coverage (lights, refrigerator, sump pump, a few outlets) typically requires 10–14 kW. Whole-home coverage including central HVAC, electric range, and water heater usually calls for 20–26 kW or more.

Above + Beyond performs a detailed load calculation to determine the right size for your household. Oversizing wastes fuel and money; undersizing leaves you without critical circuits. Our licensed electricians factor in starting wattages for motors and compressors to ensure reliable performance when the power goes out.

Whole-home standby generator costs depend on the unit size (measured in kilowatts), fuel type, and installation complexity. A generator sized for essential circuits costs less than one designed to power your entire home including HVAC. Above + Beyond provides upfront pricing after evaluating your home's electrical load.

We partner with top generator brands and offer financing to spread the investment over time. Installation includes the generator, an automatic transfer switch, fuel line connection, concrete pad, and all electrical tie-ins. Every installation is backed by our 1-year labor warranty plus the manufacturer's equipment warranty.

Certain panels are documented safety hazards. Federal Pacific Electric (FPE) Stab-Lok panels, Zinsco panels, and some Challenger panels have high failure rates and are linked to house fires. If your home has one of these brands, replacement is strongly recommended regardless of apparent condition.

Even non-recalled panels can become hazards with age—corroded bus bars, loose connections, and deteriorating breakers all increase fire risk. Above + Beyond offers free panel safety evaluations. Our licensed team (OK-00176537) will assess your panel and provide honest recommendations with no pressure to upsell.

A breaker that trips repeatedly is protecting your home from an overloaded, short-circuited, or ground-faulting circuit. Common causes include too many appliances on one circuit, a faulty appliance drawing excess current, damaged wiring, or a worn-out breaker that can no longer hold its rated load.

Never tape a breaker in the 'on' position or replace it with a higher-amp breaker—these are serious fire hazards. Instead, call Above + Beyond for a proper diagnosis. Our licensed electricians will identify the root cause, whether it's an overloaded circuit that needs splitting or a wiring issue that requires repair.

A standard panel upgrade from 100-amp to 200-amp service typically takes 4–8 hours to complete in a single day. If the utility company needs to disconnect and reconnect service, that may add coordination time. Above + Beyond handles all scheduling with the utility provider on your behalf.

More complex upgrades—such as relocating the panel, adding a sub-panel, or upgrading the meter base—can extend the timeline to 1–2 days. Our licensed electricians provide a clear schedule upfront so you can plan accordingly. We work efficiently to restore full power as quickly as possible.